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Who We Are  |   Meet Paul

A question that business owners or business executives might ask is: “Can you show me what a business would look like to deliver on what we have set as goals to be achieved in the market where we operate in?”

Developments in business management and specifically business architecture regularly deliver new tools and techniques to resolve issues and clarify what next steps could be considered. Those that are exposed to these results refer to their “aha” moments and then the question: “This was cool to do this, but how did you know to do this … or do that?” to deliver this answer.

Adapting to the correct business design would be one of the challenges for business owners who need to constantly clarify whether they run their business effectively (achieving the correct targets) but in an as efficient way (optimum utilisation of resources) as is possible?

The world of 2Know has to do with the pursuit of moments in an organisation’s life where you can clearly visualise that “you know”and you are filled with confidence to tackle the opportunity head on.

The message to all our customers would be that they should embrace the new learnings, apply it to themselves and their businesses and open the next window of opportunity all in pursuit of your dream, the “who you are”.

Completing studies in electrical engineering and having had the opportunity to apply this knowledge made me realise the world of possibilities that can be unlocked by application of science and techniques. Progress in the management sciences delivered strategy design and implementation; the introduction of measurement of performance beyond the mere financial view; of controlled change through project management; quality management and business process improvement.

What was found to be still lacking, though, is application of business architecture. This is the current challenge. Business architecture has to deliver the correct business designs in line with the product/offering and development of the customer. This is the field of interest and expertise of 2Know.

I consider myself to be one of the most fortunate people due to the number of leaders and mentors that encountered since entering the workplace in the late 1970’s. The study in electrical engineering introduced me to the world of possibilities that can be unlocked by application of techniques. Any requirement could be answered by a design that would deliver correct functionality. I saw the introduction of the PC and realised recently that I am left behind by the absolute power of this tool that started as a few basic components and a number of very enthusiastic people who kept on improving and adding and opening new opportunities.

My first working life project was as a member of the team that introduced videotext, the pre-cursor to the internet. I clearly remember how we struggled to bring the concept home that every business has lots of information to share and then, when adding a transaction capability, to allow immediate access to communicate and trade. By end 1984 we had a number of third party companies linked to this central system – with the banking application being the most popular by far – proving that the new era has dawned.

Apart from technology development, we saw tremendous progress in the management sciences with strategy design and implementation becoming available to all; the introduction of measurement of performance beyond the mere financial view; introduction of controlled change management with focus on alignment of the human resources discipline; the number of quality management programs and then the process movement of the 1990’s. What was lacking, though, is the input by what is now referred to as the field of business architecture. Business architecture has to deliver the correct business designs in line with the product/offering design and development of the customer. This is the field of interest and expertise of 2Know.